The doors of our Conservatoire are swinging open once again with some caution. In order for everyone to return safely and healthily, we ask to respect a number of measures during your visit.
Do I have to wear a face mask when I visit the Conservatoire ?
Wearing a face mask is compulsory at all times at Conservatoire, for all people of 12 years of age or older. We ask to everyone to bring their own mask to the Conservatoire royal de Bruxelles.
Is it possible to disinfect my hands ?
Hydro-alcoholic gel is provided at the entrance and at various places throughout the building.
Does the Conservatory keep my details ?
For contact tracing purposes, an attendance register must be kept for each performance containing the first name, surname, and email adress of one contact person per ticket order. This daily register is kept for 14 days.
What happens if I arrive too late ?
Latecomers will not be allowed to attend the performance. Audience should arrive 30 minutes before the performances.
Is there a cloakroom ?
The cloakroom will remain closes until further notice.
Does Conservatoire royal de Bruxelles take extra hygiene measures ?
The Conservatoire royal de Bruxelles has developed an intensive cleaning plan so that the buildings always accomplies with the stricters hygienic measures.
Can I come with my children ?
Children are welcome. Even if they are not the subjects of physical distance regulations (one and a half meters from visitors), thanks to the parents/responsibles to brief them and enforce the measures.
How are the buildings ventilated ?
The buildings are ventilated both mecanically and naturally. Non-automatic doors (with the exception of fire doors) will be open. In addition, the ventilation system was recently subjected to a meticulous inspection.
What's being done about public circulation?
There is circulation plan in place that guarantees as much one-way traffic as possible. These routes are marked with floor markings and additional signages is provided. Furthermore, the arrival and departure of the spectactors will be phased in order to avoid crowding.
How many people are allowed to sit next to each other ?
We keep one chair between the different visitors at all times to guarantee a safe distance for everyone, except in the "bubbles" cases.
How will my ticket be checked ?
Ticket control takes place at the reception desk, before entering the hall.
Can I use the lift ?
Use of the lift is reserved to persons with reduced mobility.
Can I have a drink at the intermission or after the performance ?
The bar will remain closed until further notice.
Can I use the sanitary facilities ?
The sanitary facilties are accessible. A distance of one and a half meters is required in the toilets between visitors (except "the bubbles").
What is the maximum number of visitors in the halls ?
In accordance with the decision of the National Security Council, the maximum number of visitors is currently set at 200 persons in the "grande salle", and 45 persons in the the Joseph Jongen auditorium and in the "petite salle".
Can I still reach The Conservatoire royal de Bruxelles by public transport ?
Both SNCB ans STIB are operating on their regular schedules. Be sure to check the latest information from the public transport companies on their respectives websites.
What security measures are in place in Brussels ?
Until further notice, wearing a face mask is mandatory everywhere in the Brussels-Capital region. Always wear a face mask (over the nose and mouth) in the Conservatoire royal de Bruxelles.
When will I receive my tickets ?
When booking, you receive your tickets attached to your confirmation email. You can however find them on your Eventbrite account or your Eventbrite application. Ticket control takes place at the reception desk, before entering the hall.
Can I book my tickets at the Conservatoire royal de Bruxelles ?
Booking is exclusively available on line, for all the 2020-21 season. A reallocation places system will be opened 15 minutes before the performance.
Are the events organized by the Conservatoire royal de Bruxelles still free ?
All the events organized by the Conservatoire royal de Bruxelles are free, online reservation is required, unless otherwise (benefit concerts, co-productions…).
During a performance at the Conservatoire, can I sit near someone in my bubble ?
Two visitors of the same bubble can sit side by side, but they have to leave at least one free seat on both sides of "their bubble".
Are latecomers allowed ?
Latecomers wil not admitted.
Is there a waiting list management system ?
When a performance is sold out, there is a waiting list management system.
We invite the audience to cancel their order as soon as possible, if they couldn't honor their participation.
Are the programme still edited ?
The Conservatoire royal de Bruxelles offers a programme for each performance. This programme is given to you at the reception desk, before entering the hall. You can also consult it on line as soon as possible, on this website.
The Conservatoire royal de Bruxelles thanks all the audience, to demonstrate mutual respect and understanding, response to these exceptional measures.